  -US-owned International Support Center, Inc. (ISC) and GrowthNet joined forces today to help companies reduce the expense of non-core business operations. ISC's Support Centers offer a full range of outsourced solutions that eliminate the need for hiring, office space, capital expenditures, in-house training programs, and employee management.
Non-core business activities handled by our Support Centers include, but are not limited to:
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“We place great emphasis on Quality”, says ISC President, Dr. Gaggero. “First, we assess any existing processes or develop the needed approach if none exist. Then we set up pilot operations at our state-of-the-art Support Center in Houston so our clients can see first-hand how we will effectively manage their non-core activities. Once the client is delighted, we can either run their daily operations from our Houston Support Center or duplicate and shift selected functions to our Support Centers in India to lower costs.”
Quality is an essential Support Center focus. "When offshore operators and managers are utilized we require them to pass an intensive three-month training process so they will understand American terminology, culture, geography, weather, and even foods," says ISC CEO, B. S. Chowdhry. "Our staff takes their work seriously and views Support as a career profession. We've done our job when our operators communicate and perform as well as or better than local staff."
"ISC's Support Centers are ideal solutions for new tech & telecom companies and product manufacturers," GrowthNet President, Bud Browne points out. "New firms immediately bring on the Support they need at a fraction of "do-it-yourself" costs and then effortlessly add more seats as their businesses grow. GrowthNet's Internet and ExtraNet solutions further streamline the Support Center's business processes and provide even greater profits."
For select clients, ISC and GrowthNet can implement near-your-site Customer Support Centers, staffed with all US employees, and structured with ISC and/or GrowthNet as the outsourced US owner/operator.
To discuss your Support Center needs and how we can make your business more profitable, please contact Lonnie Byers now at 281-463-1377 or email: lbyers@growthnetworld.com.
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